Bookings are confirmed only after we reply. Be ready at the address you gave us. Cancellations with less than 12 hours notice may be charged a holding fee.
We can refuse a visit if a pet is unwell, aggressive, or not safe to handle that day. We do not offer daycare, boarding, or a shop visit.
Prices are shared before the appointment. Extra time for matting or a difficult coat is agreed with you first.
